Mexican Earrings. Arracada Gota Hand Painted Artisanal Sunflowers Earrings.

I love the earrings, but unfortunately the experience with Solei's customer service was horrible. First I ordered 2 Different pairs of earrings, which said they were in stock on the web site. Once I was charged, I received an email saying that the second pair of earrings were out of stock and if I wanted to chose something else or a refund . I said I would prefer to just get the pair that were in stock and refund me the ones that were out of stock . When I looked on my CC statement it said i was only refunded $14.66 when i paid $15.00 plus shipping, I sent an email and kept receiving an error email that my email was being rejecting. I reached out on Facebook and didn't receive a return message for 7 days, and the person gave me a 773-715-4771. which was never answered when I called. I still don't know why I didn't receive my full refund, When it is not my fault that the item was out of stock. Also I was first told I would receive this before Christmas then I was told it would be delivered after Christmas and it wouldn't arrive until Dec 29th yet I didn't get my package until today January 5th Customer service for this company is not good. I will not be purchasing from Solei again.